Support Center

How can I cancel my subscription?

Last Updated: Aug 24, 2015 12:03PM EST
We're sorry to see you go. If you'd like to cancel your membership and you signed up with your card or PayPal on our site, please do the following:
 
  1. Click your username in the top right hand corner of the site and then click Account
  2. Select the Subscription Settings tab
  3. Click the option to Cancel Subscription

Due to an ongoing issue, some users paying with Paypal may not see this button. If this is the case please email us at [email protected] and we will take care of canceling your account for you. 

We welcome your feedback. If you are having a specific issue, please select other and explain as best you can the issue that you've experienced. It helps us to improve the site for future members. If you experience any difficulty or have any other questions, please email us at [email protected] with your username.

For instructions on managing your subscription through another billing provider, please see the links below

iTunes
Google Play
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[email protected]
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